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If these questions and answers don't answer the question you
have, use our "Contact" form to ask it. If you need an answer immediately, please give us a call and one of our service representatives will be more than happy to answer all of your questions. We even have an 800 number for your convenience.


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  • Q: Do I have to change checking accounts?
    • A: No, if you already have a business checking account. If you don't have a business account, you will need to get one from your lcoal bank.
  • Q: How long does it take for me to get my money?
    • A: MC / Visa transactions post within 24 business hours. AMEX and Discover transactions may take an additional 24 hours.
  • Q: I was perviously turned down for bad credit, should I apply?
    • A: Absolutely, there are many industries GUARANTEED regardless of credit. We approve more than 99% of all applications. There is no charge to pre-apply, use our "Quick Apply" now.
  • Q: How hard is it to get approved?
    • A: As easy as filling out the preliminary online application! A representative will contact you within 24 hours to assist you in getting your merchant account, use our "Quick Apply" now.
  • Q: Why should I accept credit cards, will it really increase my sales?
    • A: Experts say that more than 1 out of 2 transactions online are paid with a credit card. There are more than 100 million Visa / MasterCard merchants around the world. Its been proven, if you do not accept credit cards your potential customers are doing business with your competition that accepts them, Apply Now!
  • Q: What is a discount rate?
    • A: Visa / MC charges the bank or financial institution that processes your cards as a percent, this is called interchange. The processor of the cards have fees associated and they in turn charge the merchant a percent. This is called a discount rate.
  • Q: What options are available for the purchase of my credit card terminal, POS software, Real-time software or virtual terminal?
    • A: We have a low cost lease / purchase option where you can pay monthly and still own the product at the end. Absolutely no credit turn downs with an approved merchant number. You can also purchase upfront and avoid having a monthly payment.
  • Q: Can you explain E-Commerce?
    • A: E-Commerce, in short is a consumer having the ability to complete the purchase of products or services online. (HOW MUCH VOLUME CAN YOU REALLY EXPECT W/O CREDIT CARDS)?

      We highly recommend The Comnetech Group to handle the design and implementation of your e-Commerce web site. They will be more than happy to answer any additional questions you may have.
  • Q: What is the difference between Real-time and a Virtual Terminal?
    • A: Real-time gives your customers the ability to complete the purchase of your product or services online with approval of there credit card online. All you need to do is ship the product. A SHOPPING CART IS A MUST!

      Virtual Terminal is where your customer e-mails the order through an encrypted order form. You will then go to your “online Terminal” and manually enter the credit card information and will be issued the approval code online. Then your product is ready to be shipped. A shopping cart is not required and typically the costs associated is a little less.

      The Comnetech Group has a quality product offering from simple shopping carts for web sites to a total e-Commerce solution to meet your requirements.
  • Q: Do you have an unacceptable merchant list?
    • A: Yes, Its very small. We do not accept adult, travel agents, outbound telemarketing, online casino or gaming, 900 numbers, check cashing, investor services, escort services, or wire transfer services. (THIS LIST IS LIKELY TO CHANGE W/O NOTICE. TO FIND OUT IF YOU ARE A QUALIFIED BUSINESS PLEASE FILL OUT THE ONLINE APPLICATION THERE IS NO CHARGE TO APPLY!!!!



Unraveling the Mysteries of Merchant Credit Card Accounts for Web Commerce
by Dr. Ralph F. Wilson (Web Commerce Today)

Accepting Credit Cards
by (Entrepreneur.com)

Accepting Debit Cards
by (Entrepreneur.com)


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